30-Day Calm Dog Guarantee
We believe in RevitaPaw, but calming supplements only work when they're given
consistently. Our guarantee reflects exactly how the product is designed to be used.
If you give your dog RevitaPaw every day for 30 consecutive days, following the
feeding guide for your dog's weight, and you don't see a noticeable improvement in
their calm, we'll refund the full price of your first bottle.
How to claim
1. Use the product as directed for 30 consecutive days. The feeding guide is on
the bottle and on our product page (1–8 chews daily depending on weight).
2. Claim between day 30 and day 45 after delivery. Claims made before 30 days of
use, or later than 45 days after delivery, aren't eligible — the window exists
because the guarantee is about completing the full course.
3. Email us at support@revitapaw.com with:
- your order number and the name the order was placed under;
- your dog's weight and the daily amount you gave;
- a short description (2–3 sentences) of what you did and didn't notice;
- one photo of your bottle showing the remaining chews (a 30-day course should
show corresponding usage).
4. We'll process eligible refunds to the original payment method within 5–7 business
days. No need to post anything back.
The fine print (the honest kind)
- The guarantee covers one bottle per customer/household - your first bottle,
including the first bottle of a multi-bottle bundle or the first delivery of a
subscription. Unopened additional bottles from a bundle can be returned alongside a
claim for a full refund of those bottles too.
- One claim per customer/household, on your first purchase only.
- Claims that don't meet the conditions above (e.g. a nearly-full bottle at day 30,
or a claim outside the window) aren't eligible — we apply these conditions
reasonably and in good faith.
Standard returns (non-guarantee)
- Unopened products can be returned within 30 days of delivery for a full refund;
buyer pays return shipping.
- Damaged or incorrect orders: contact us within 7 days of delivery with a photo and
we'll replace or refund in full, including shipping.
