Where we ship
We currently ship within the United States only.
Shipping cost
Free shipping on every order, no minimum required.
Delivery time
Orders typically arrive within 7–10 Business days of purchase. You'll receive a shipping
confirmation email with tracking as soon as your order leaves our facility.
Order tracking
Use the tracking link in your shipping confirmation email to follow your package.
If you haven't received tracking within 3 business days of ordering, email us at
support@revitapaw.com and we'll look into it.
Lost, delayed, or damaged packages
If your order arrives damaged, or hasn't arrived within 10 days of your estimated
delivery window, contact support@revitapaw.com with your order number and we'll
replace it or refund you — no return shipping needed for damaged items.
Address accuracy
Please double check your shipping address at checkout — we ship to the address
provided and can't be responsible for orders sent to an incorrect address entered by
the customer. If you notice an error, email us within 1 hour of ordering and we'll do
our best to correct it before the order ships.
Subscriptions
Recurring subscription orders ship on the same free-shipping, 7–10 Business days timeline as a
first order, on your chosen delivery schedule (every 4, 6, or 8 weeks).